Note: If you are seeing this page because you clicked the "Info" link on the Check Out page and wish to return there to finish placing your order, just close this browser window to return to the Check Out page. Our mailing address: Online Industrial Supply Corporation 131 Daniel Webster Hwy #162 Nashua, NH 03060 United States of America For customer service please email us at: info@onlineindustrialsupply.com Our Goal We sell top quality products to the public at wholesale prices. However, we understand that great products and low prices aren't everything, so we strive to provide excellent customer service as well. We thank our loyal customers for giving us the highest possible "Top Service" 5-star rating in the Yahoo! Shopping customer satisfaction survey. What Our Customers Are Saying Please visit the Testimonials Section of our web site. Methods of Payment We accept Mastercard, Visa, American Express and Discover. In addition, we accept PayPal which allows you to send money from your checking account. To sign up for PayPal, please go to www.paypal.com. We will not charge your credit card until your order ships. Shipping Policy We ship to all 50 states plus Puerto Rico and US Virgin Islands. Most orders are shipped the day they are received. Shipping charges from our warehouse are calculated based on weight and method of shipping. We do not add a per item shipping fee. All orders are shipped via United Parcel Service. If UPS delivery to your location is not available, we will ship via United States Postal Service Priority Mail. We cannot ship orders C.O.D. Return Policy To process your request as efficiently as possible, in the event that you need to return an item, please note our return policy: Please email returns@onlineindustrialsupply.com for to obtain return authorizaton. Returns made without prior authorization will not be processed. All returns must be in their original packaging and shipped back to the return address on the original shipping label. Always include a copy of your invoice or packing slip. Claims for discrepancies in shipment must be made within 14 days of receipt of merchandise. Materials must be returned within 30 days from date of shipment.